Information Technology / I.T. Quick Help (2024)

1. Technology and program logins can be found at the D49 Team web page, https://www.d49.org/team.
2. Click on the Technology and Program Logins menu from the top of the web page and select the system you want to access, for example, PowerSchool, Skyward, etc

If you have forgotten your password or are unable to login into Google and associated systems, please contact your building SpecOps administrator. The SpecOps administrator can typically be found in your school’s media center or library.

WebScouts is our vendor to do physical repairs for our devices e.g. missing keys, cracked screens, etc.

1. If you have a damaged device, please submit a repair request with Web Scouts at https://webscouts.org/d49/
2. Fill out the form by selecting the school name and enter contact information, email address and device details.
3. Read the notes and information at the bottom of the web page before submitting.

1. Access the self service app on your Mac from your dock or via a spotlight search.

2. SelectBrowse > All from the list on the left side of the Self Service app.

3. Click on the app you want to install.

NOTE: For Microsoft apps, install the Microsoft D49 Serial Key first.

Sentinel Technologies has implemented Multi-Factor Access (MFA) to secure your login when working with the My Sentinel Web Portal. What follows are the instructions to login after you have already enrolled your MFA application. If you need to enroll an MFA application, please request the instructions for enrolling.

How do I enroll in Sentinel's MFA?

1. First, install a supported authentication application on your mobile device (cell phone or iPad).
2. 
3. Proceed tohttps://my.sentinel.com; enter your username, which is your D49 email address, and password. If this is your first visit to the portal you will need to create a password. If you have forgotten your password, or not created one yet, choose “Forgot Password” and one will be sent to you.
4. On that page, you will see a message that identifies the need to configure an Authenticator Application with SecureMFA OTP. The federation page will have a QR code that you will use for enrollment.Note: scanning the QR code will only be done for the enrollment. Subsequent logons will need a code obtained from the enrolled authentication application.DO NOT uninstall the authentication application from your mobile device after enrollment.

1. To log into Schoology, go to https://schoology.d49.org
2. You will be prompted to sign in with Google.
3. Use your D49 Google credentials to log into Schoology.

Method 1

1. While logged into Schoology, scroll down to the bottom of the Schoology page.
2. Locate the D49 Schoology Help link.
3. Click on the link.
4. Fill in the Google Form. You will receive a confirmation email upon submission.

Method 2

1. Click on the Tools icon on your Dock or go to https://www.d49.org/Page/5837
2. Scroll down to the Schoology Support Request Button.
3. Click on the Schoology Support Request Link.
4. Fill in the Google Form. You will receive a confirmation email upon submission.

Courses:

1. Log into your Schoology account and select Courses from the top menu.
2. Click on the blue My Courses link on the right.
3. Click on the blue Join a Course button.
4. Enter the course code.
5. Click Join.

Groups:

1. Log into your Schoology account and select Courses from the top menu.
2. Click on the blue My Groups link on the right.
3. Click on the blue Join a Group button.
4. Enter the course code.
5. Click Join.

D49 offers Professional Learning opportunities through the Aha! Network using the PowerSchool Unified Talent platform. Here's how you can access the system.

1. While logged into your D49 Google Gmail account.
2. Click on the waffle (Google Apps) icon in Gmail.
3. Scroll down to the Professional Learning Icon and click on it.

Alternatively, you can access the Professional Learning system by going to https://d49.pl.powerschool.com/ia/Authentication. If you are not already signed onto Google, it will prompt you to sign in with your D49 Google credentials. You can bookmark this site for later use.

Not everyone gets website access, but if you need it, please contact your supervisor and the communications office.

1. Go to the D49 website (https://www.d49.org/)
2. Click on "Sign In" on the bottom right of the page.
3. Select “Website content management.”
4. Your username and password are the same as your email with one variation: Omit the “@d49.org.”
5. Once you are logged in, go ahead and log out.
6. Contact your school's web editor or Joel Quevillon in the D49 Communications Office, and let them know when this is completed. One of them can access and assign you to the correct pages.
7. When you log in again, you’ll have access to those pages.

For more in-depth information on using district technology, you can join our Schoology course,"Apple, Google, Schoology - Oh My!" using this access code: J29K-4XXJ-ZWQSM

1. Log into your Schoology account and select Courses from the top menu.
2. Click on the blue My Courses link on the right.
3. Click on the blue Join a Course button.
4. Enter the course code.J29K-4XXJ-ZWQSM
5. Click Join.

Secure Print will need to be set up with your account.

Mac Users:

1. Open "Self Service", located in the dock.

2. Click on "install/reinstall" for Secure Print.

3. When asked for your account, enter your username. (e.g. john.smith)

4. If asked for your account at the copier, enter your email address (e.g. john.smith@d49.org)

Windows Users:

1. No extra steps will be required (after you sign out of your old account and sign in with your new account)

If you are unable to connect toSecurePrint, call Sentinel at extension 1137 orplace an IT ticket at this site.

You are a full administrator on your laptop, so you will be able to download most software without having a technician do it for you.

Remember that the district monitors what you download as well as what sites you visit online.

There is! In fact, the district would strongly encourage Google Drive to back up your files regularly as your work email is through Gmail.

Google has recently imposed storage limits to Drive. You can easily check your storage from the left side menu in Drive. Click on the Cloud icon at the bottom to see details.