FAQs
How do I edit, change, or cancel my order? If you ordered from our app or website, please contact the restaurant directly and ask to speak to the manager. If the order was placed through our delivery providers (DoorDash, UberEats, Grubhub, Postmates, EZCater), please contact them directly.
Does IHOP take Apple Pay? ›
Yes, IHOP Accepts Apple Pay
IHOP locations across the United States accept Apple Pay. You can use your iPhone, iPad, or Apple Watch for a quick, secure, and contactless payment experience.
What is IHOP's corporate number in the USA? ›
Where are your headquarters located and how do I contact you? The IHOP Restaurant Support Center is located at 10 West Walnut Street, Pasadena, CA 91103. Phone: 866-444-5144.
Which team members are ultimately responsible for the final plate presentation? ›
Explanation: The team member responsible for garnishing the order and confirming that plate presentations are correct is the Chef. The Chef is trained to add the final touches to a dish, such as adding sauces, garnishes, or any additional elements that enhance the visual appeal of the plate.
Can I cancel an order before it is delivered? ›
As a result, before you cancel, you should read the cancellation policy. Some companies require you to cancel an order within 30 minutes or an hour of placing it. Some companies may allow you 24 hours to cancel an order. Many companies will not allow you to cancel an order after it has shipped.
Can you cancel a food delivery order? ›
After you place an order, you can only request changes and cancellations through the delivery partner or the restaurant.
What does IHOP stand for? ›
IHOP Restaurants LLC (US: /ˈaɪ.hɒp/ EYE-hop; acronym for International House of Pancakes) is an American multinational pancake house restaurant chain that specializes in American breakfast foods.
What payment method does IHOP app use? ›
If you pay through the IHOP app, you can simply log in to your account and then, you'll pay with your credit card through the app and automatically earn delicious PanCoins. You can also pay with your server and input your purchase later.
Why do people rely on Apple Pay? ›
Apple Pay is safer than using a physical credit, debit, or prepaid card. Face ID, Touch ID, or your passcode is required for purchases on your iPhone, Apple Watch, Mac, or iPad.
What is IHOP's new name? ›
IHOP has officially rediscovered itself. On Monday, the pancake house chain reverted to its long-standing name after a temporary switch to "IHOb" last month, with the "b" standing for burgers. By flipping the "P" to "b," the restaurant generated some buzz to promote a new line-up of beef patties.
IHOP is owned by Dine Brands Global, also parent company to U.S. casual dining restaurant chain Applebee's.
What does the H stand for in IHOP? ›
Company is publicly traded under the name International House of Pancakes. 1963. Company adopts the name International Industries after it acquires numerous franchised brands, which it controls throughout the 60s. 1973. A marketing program introduces the acronym “IHOP” for the first time.
What is the two bite two minute rule IHOP? ›
I like to use the "2 Bites, 2 Sips, 2 Minutes" rule. This rule is easy to remember and provides a realistic timeline in which a server can intercept subtle signals of dissatisfaction with the food or beverages served. Server check-backs must be delivered with genuine interest and a true sense of hospitality.
What are steaks covered with when cooking IHOP? ›
IHOPS famous steak tips are prepared and marinated in a delicious red wine vinegar and Worcestershire sauce for up to 24 hours before grilling.
What if glass breaks in the sink IHOP? ›
If a glass breaks in the food preparation area, what should you do? Discard all food items from the surrounding areas to prevent contamination and resulting injury. Sweep up the broken glass right away. To measure the internal temperature of food, where should you insert the thermometer?
How do I cancel an order I made online? ›
Call the customer service number provided on the confirmation email or order page. This is faster than email if the website has a 24-7 customer service line. It is a good idea to try both the email/order cancellation form method and call to ensure your cancellation is received.
How long do I have to cancel an online order? ›
The 14-day cancellation period starts the day the goods are in the physical possession of the consumer (or when the last item in the order is in the consumers possession in the case of multiple goods). Weekends and public holidays are included in the 14 days.
How do I cancel an order on booking com? ›
If your booking is non-refundable, you can't cancel or make changes. If your booking is free cancellation or partially refundable, check your confirmation email or the confirmation page under the "Bookings" section of your account for the cancellation fees.
How do you email to cancel an online order? ›
I recently ordered (product name) from you, and I would like to cancel if possible. My order number is (order number), and my details are (including information). Please confirm that you have received this email and that my order has been canceled. If you can advise me when I can get a refund, I would appreciate it.